LEGAL REFERENCE

Your data. Your control. Our commitment.

We built cair77 for Indonesia, and that means protecting what matters: your account details, your payment history with DANA, OVO, GoPay and QRIS, and your gaming choices. This...

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cair77 Your data. Your control. Our commitment.

Privacy posture and data practices

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy questions? Reach us directly.

Team online

Email Support

Write to our data privacy team at [email protected]. We respond within 48 hours to any data request, privacy concern or account security question.

In-App Messaging

Open your cair77 account and use the live chat in the bottom right. Our team can answer privacy queries and walk you through your account settings without delay.

Account Settings

You can download, update or request deletion of your personal data directly from your privacy dashboard inside cair77 without contacting support first.

PLATFORM TRUST SIGNALS

Why your privacy matters to us

Encryption Standard

All data — account credentials, payment details for DANA, OVO, GoPay and QRIS transactions, and gaming history — travels over TLS 1.2 or higher encryption channels.

Third-Party Audits

Our privacy and data-handling practices are reviewed quarterly by independent security firms. Reports confirm we meet industry standards for Indonesia-based operations.

No Data Sale

We do not monetise your information. Your personal data, gaming preferences and payment history remain yours alone — never bought, sold or shared with advertisers.

Compliance Framework

cair77 aligns with applicable data protection regulations in supported Indonesian regions. We publish this policy in English and Bahasa Indonesia for full transparency.

GDPR Recognition

Although we operate primarily for Indonesia, we extend GDPR-equivalent rights to all visitors — data access, correction, deletion and portability on request.

Incident Response

If a data breach occurs, we notify affected accounts within 24 hours via email and in-app alert. We provide guidance on next steps and reimbursement procedures where applicable.

Consistency across our policy family

Home Page Privacy LinksEvery page on cair77.app includes a footer link to this full privacy policy and our terms of service, so policy updates reach you instantly.
Payment Policy AlignmentOur payment privacy page mirrors these principles for DANA, OVO, GoPay and QRIS transactions — no separate terms, one unified data standard.
Account Terms IntegrationWhen you open an account, you accept both this privacy policy and our account terms in a single flow. You can review either document anytime from your dashboard.
Bonus Policy TransparencyIf you claim a promotional offer, bonus terms clarify exactly what data we collect for verification. No hidden tracking beyond what this policy describes.
Live Chat Policy ReferencesOur support team links to this policy whenever you ask about data, cookies or account privacy. Consistency is built into every customer interaction.
Mobile App SyncThe cair77 mobile app uses identical privacy practices as the web platform. Your data handling is the same whether you play on phone, tablet or desktop.
Annual Policy ReviewEach January, we review this policy against new Indonesian regulations and industry standards. Significant changes are communicated 30 days before they take effect.
PLATFORM SNAPSHOT

What you control inside cair77

01
Data Download Extract a full copy of your personal data, transaction history and gaming activity as a CSV file directly from account settings — no form needed.
02
Cookie Preferences Disable non-essential cookies and analytics trackers from your privacy dashboard. Essential cookies for account security and payment processing remain active.
03
Marketing Opt-Out Unsubscribe from promotional emails, SMS alerts and in-app notifications with one toggle. You'll still receive account security and payment confirmations.
04
Login Activity Log View every login to your account — time, IP address, device — and terminate any suspicious sessions instantly from the security centre.
05
Payment Method Storage Manage which DANA, OVO, GoPay and QRIS accounts are linked to your cair77 profile. Delete stored payment details anytime; re-add them for future deposits.
06
Account Closure Close your account and request permanent deletion of your data within 60 days. Gaming and payment history remains archived for regulatory compliance only.

Privacy questions answered

We collect your full name, email address, phone number, date of birth, national identification number (for verification), and billing address. Payment information for DANA, OVO, GoPay and QRIS is stored securely but never displayed in plain text after your first transaction.

Personal data is deleted within 60 days of account closure. Gaming and transaction records are retained for 7 years to meet Indonesian regulatory requirements, then permanently removed. You receive a confirmation email when deletion is complete.

No. We never sell or share your personal data with advertisers, marketers or third-party brokers. We share data only with payment processors (DANA, OVO, GoPay, QRIS operators) and regulatory authorities where local law requires it.

We notify all affected accounts within 24 hours via email and in-app alert. We provide a guide to securing your account and offer complimentary credit monitoring for 12 months. Breach reports are filed with relevant Indonesian authorities as required.

We use cookies to keep you logged in, remember your preferences and prevent fraud. You can disable marketing and analytics cookies from your privacy dashboard. Essential security cookies cannot be turned off without affecting account access.

Yes. All payment information travels over TLS 1.2+ encryption. Your wallet credentials are never stored on our servers — only transaction IDs and deposit confirmations are logged for your receipt and dispute resolution.

Go to Account Settings → Privacy & Security → Download My Data. Select your date range and format (CSV or PDF). Your file is prepared within 2 hours and available for 30 days. You may request this anytime, free of charge.